Privacy Policy
1. Who we are
This website is operated by RENTIFYEASE LIVING LTD, a private limited company registered in Scotland, Company number SC897457. Our registered office is 26 Trondheim Parkway West, Dunfermline, Scotland, KY11 4FD.
For privacy enquiries, you can contact us at [email protected].
2. What information we may collect
We may collect personal information that you voluntarily submit to us through the website contact form or by email. This may include:
- Your name
- Your email address
- Your phone number (if provided)
- Company or organisation name (if provided)
- Buyer type and property type (as selected in the rental enquiry form)
- Item category and intended use (as submitted in the rental enquiry form)
- Property location or rental area (if provided)
- Access notes and timing requirements (if provided)
- Any other information you choose to include in your rental enquiry message
We also collect standard website access data such as IP addresses and browser information through server logs and any analytics tools in use. This is collected automatically when you visit the website.
3. How we use your information
We use the personal information you submit to:
- Respond to your household goods rental enquiry
- Discuss personal and household goods rental requirements with you
- Communicate about the rental enquiry process
- Maintain records of rental enquiry correspondence
- Comply with any applicable legal obligations
We do not use your personal information for unsolicited marketing without your consent.
4. Lawful basis for processing
We process your personal data on the following lawful bases under UK GDPR:
- Legitimate interests — for responding to rental enquiries submitted to us and managing rental enquiry correspondence.
- Consent — where you have ticked the consent checkbox on the contact form.
- Compliance with a legal obligation — where we are required to retain or process data by applicable law.
5. Data retention
We retain rental enquiry correspondence and related personal data for a reasonable period to fulfil the purpose for which it was collected and to comply with any applicable legal requirements. Where data is no longer required, we will securely delete or anonymise it.
6. Sharing your information
We do not sell, trade or transfer your personal data to unrelated third parties without your consent. We may share information with trusted service providers who assist with website operation, email delivery or data storage, where such providers are bound by appropriate data processing agreements.
We may disclose personal data if required by law, court order or regulatory authority.
7. Cookies
This website may use cookies. Please refer to our Cookie Policy for full details of how we use cookies and how you can manage your cookie preferences.
8. Your rights under UK GDPR
Under UK GDPR, you have the following rights in relation to your personal data:
- Right of access — you can request a copy of the personal data we hold about you.
- Right to rectification — you can request correction of inaccurate personal data.
- Right to erasure — you can request deletion of your personal data in certain circumstances.
- Right to restrict processing — you can request that we limit how we use your personal data.
- Right to data portability — you can request your personal data in a structured, machine-readable format.
- Right to object — you can object to the processing of your personal data in certain circumstances.
- Right to withdraw consent — where processing is based on consent, you can withdraw that consent at any time.
To exercise any of the above rights, please contact us at [email protected]. We will respond within the timeframes required by applicable law.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority, at ico.org.uk.
9. Security
We take reasonable steps to protect personal information submitted to us. However, no transmission of data over the internet is completely secure. We cannot guarantee the security of data transmitted to our website.
10. External links
This website may contain links to external websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any external sites you visit.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The most current version will be published on this page with the updated date shown. We encourage you to review this policy periodically.
12. Contact
If you have any questions about this Privacy Policy or about how we handle your personal data, please contact us at:
RENTIFYEASE LIVING LTD
26 Trondheim Parkway West, Dunfermline, Scotland, KY11 4FD
Email: [email protected]